Direct Carrier Billing
Product
A fast, simple and secure way to make a one-off, or recurring payment by charging to a user’s mobile phone bill or pre-pay credit
Overview
We’re one of just a few brands who have a regular monthly billing relationship with 30 million end users. That’s how we can offer our partners a seamless payment experience – where our existing, verified end users can choose to charge services…
Crediting
Product
Crediting provides an innovative loyalty or reward scheme by allowing credits to be paid to EE mobile phone accounts.
Overview
This API lets you pay a credit directly onto the end user’s bill. Loyalty schemes can use it to reward end users for making purchases with affiliated brands; retailers and restaurants are among early adopters of this technology. This exciting new…
Verify data
Product Documentation
Validate the service provider information and the data they are using, in order to prevent potential duplicate order failures.
Used to retrieve the following key data for a Reseller: sales tag, reseller id, xxxx.
Used to enter and verify whether proposed…
Troubleshooting
Documentation page
HTTP status codes
Error code
Description
Possible Causes
How to fix?
400 Bad Request
The request could not be understood or was missing required parameters.
Incorrect or missing parameters (e.g., client_id, client_secret, grant_type,…
About us
Basic page
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Airtime Rewards
Case Study
Airtime Rewards offers a unique loyalty programme that gives customers money off their mobile phone bill, simply for shopping with their favourite brands. It’s a card-linked rewards scheme that covers both online and offline transactions.
Airtime Rewards…
Stand Up To Cancer
Case Study
Charity Stand Up to Cancer wanted to see increased donations during its live telethons, and realised that Charge to Bill offered an alternative quick and easy way for the public to donate, and one that is potentially accessible to everybody.
Working with…
Microsoft
Case Study
Although Microsoft already offered its customers a range of payment options, it recognised that the seamless nature of Charge to Bill improves its overall conversion rate. It also wanted to give its customers a greater choice of payment options,…
NatWest
Case Study
As digital transactions have grown, the number of account takeovers involving customer phone numbers, in which SIM information is ported to another device without the account holders’ knowledge, has increased. It has particularly been an issue for…
Know Your Customer
Product Documentation
Know Your Customer (KYC) match offers a mechanism through which a service provider can submit end user (customer) information to validate such as name, address, mobile telephone number to a mobile network operator for comparison against their records. The…
Call Divert
Product Documentation
This product confirms an outbound call is going to its intended number, and isn’t being diverted to a potentially fraudulent one – giving customers more security and greater peace of mind.
Account Takeover Protection
Product Documentation
Account Takeover Protection uses a suite of attributes relating to the SIM, network and the device that help businesses identify fraudulent behaviour and protect their end customers. Account checks relate to the SIM (SIM Swap), the network (call forward…
SIM swap
Product Documentation
The SIM swap product offers a mechanism through which a service provider can request information about when the SIM card was last changed by the mobile customer.
Global Voice Services
Product
Initiate ordering of phone numbers for Global Voice Services
Overview
Global Voice for CPaaS is the service dedicated to CPaaS and Telco partners who need to make available voice capability through their platform and managing all the end to end journey through a digital experience.
The service provide…
Appointment Management
Product Documentation
List available engineering appointments and reserve an engineering visit.
Location Insights for London
Product
Access insights on footfall activity and visitor catchments across any location in London
The Location Insights API provides data on footfall and home catchment for standard geographies and areas of interest (AoIs) in London.
Order Management And Progress Updates
Product Documentation
Submit, amend or cancel an order, and receive notifications about the order status. This API is based on TMF622.
Global Voice Services
Product Documentation
BT one voice customer facing API specs and documentation.
Mandatory and conditional country information
API Basic page
Mandatory fields by country linked to the API specifications
File
CPaaS Mandatory Fields.pdf
(164.58 KB)
Rail Insights
Product
Provides strategic insights into current and future demand on the UK’s railway network
This set of APIs focus on enabling the rail industry to manage and predict demand on the railways to support their customers.
For example, understanding where demand originates from; how people travel to and from stations; how they travel on the network;…
Travel Journey API Platform
Product Documentation
Active Intelligence public exposed transport API.
Quote Management (Ethernet)
Product Documentation
Create and retrieve quotes for BT Wholesale Ethernet and Optical products. More information about this API is available in the 'Further information' tab.
The sandbox/test API is a dynamic test environment and should be used for onboarding and…
Further Information
API Basic page
Overview
This API provides the ability to create and retrieve quotes for BT Wholesale Ethernet and Wholesale Optical products. The REST API is based on the standards set by the TM Forum Quote Management API (TMF648). More information about the…
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