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Number Verify

  • Digital Identity

Improve customer journeys with Number Verify

Overview

It’s good business sense to make your customers’ online journeys and transactions safer. Whether they be in a web session or in an application, Number Verify silently authenticates to make these journeys quicker and more secure.

Number Verify acts as a fraud indicator, by checking the phone number being used in a mobile web or app session matches the one provided by the customer, or stored on the customer account.

Key features

  • Seamlessly check a customer’s number without interrupting their journey – no need to send a onetime passcode.
  • Verify that a user logging into their account is using the phone number registered to that account.
  • Customers usually use their personal device; a login from a different device could indicate fraud.
  • Note that customers must be on the cellular network for successful verifications to be performed.

Benefits

  • Needs no action or intervention by the customer, making their journey easier
  • Improves conversion in e-commerce journeys
  • Adds protection and security, building customer confidence in digital journeys
  • Reduces potential fraud losses
Benefits

How does it work?

How does it work?

Ideal for:

  • Enhancing any digital journey where customer sign in is required
  • Streamlining online registration and sign in journeys
  • Improving online conversion and speeding up the customer journey

APIs Included

EE
BT

Network identity

Identity and Authentication
Digital Identity

This API product retrieves the mobile brand of a subscriber, to determine whether they are registered with EE, BT or with a mobile virtual network operator partner (MVNO).

Product Documentation
EE
BT

Network session

Identity and Authentication
Digital Identity

This API product is intended to be called via HTTP over the RAN for later lookup by an authorised client of the Network ID API product. This API resource is an open API that will cache the header enrichment data against a...

Product Documentation