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Glossary

Glossary of terms 

 

Term Definition

A

 
ALID AccessLineId. Identifier of an existing physical line (WLR/PSTN, SOGEA, or MPF) at a premise.
AMSR  Anonymised Mobile Subscription Reference. This is a unique identifier used by EE that replaces an individual’s mobile phone number and that may be used to distinguish one individual from another.
API Application Programming Interface
APN Access Point Network 
Appointment ID Identifies a reserved engineer appointment slot.
ATP  Account Takeover Protection 

B

 
BAN Billing Account Number
Billing account ID Test billing account reference used when submitting an order.

C

 
CRM Customer Relationship Management
CTN Customer Telephone Number
CUG ID Closed User Group ID. Identifies the customer's group for product qualification and ordering.

D

 
District code Exchange district code tied to a postcode/NAD.
DUNSID A business identifier query parameter for the line availability (MLPA) call. Optional, and not validated when present.

E

 
e-code Product offering ID. Identifies a specific sellable product or add-on, either as a name string or a BT-assigned e-code.
eKYC Electronic Know Your Customer
eSIM Embedded SIM
externalId The caller's own order reference string, chosen by the caller.

F

 
   

G

 
Gold qualifier A data-quality flag on address lookup entries. Gold addresses are fully validated and have network routing information. Silver/Bronze addresses lack this routing information and typically cannot be used for ordering without further action.

H

 
HAC Header Enrichment Code 
HBB Home Broadband
HLR Home Location Register
HSS Home Subscriber Server (or Service)
HTTP Hyper Text Transfer Protocol
HTTPS Hyper Text Transfer Protocol Secure

I

 
IMEI International Mobile Equipment Identity number
IMSI International Mobile Subscriber Identifier

J

 
   

K

 
KSU Keep Status Updated. BT's fulfillment-milestone codes delivered via asynchronous order status updates.
KYC Know Your Customer

L

 
   

M

 
MCC Mobile Country Codes 
MCN Mobile Contact Number - provided for use in relation to a user's EEID
MIG Mobile Internet Gateway 
MLPA Line Availability check. Looks up existing working/stopped lines at a premise.
MMS Multimedia Messaging Service
MNC Mobile Network Codes 
MNO Mobile Network Operator 
MSISDN Mobile Subscriber Integrated Services Digital Network Number
MVNO Mobile Virtual Network Operator

N

 
NAD key Network Address Database Key. Openreach's unique identifier for a physical premise, used to locate a line plant. These keys start with "A", "S", or "B".

O

 
ONT Optical Network Terminal. FTTP-specific equipment installed at a premise.
OTP One Time Pin - used to verify that a user has access to a mobile number
OUK Orange UK

P

 
PAYG  Pay As You Go
PAYM Pay Monthly
PCR Pseudonymous Customer Reference. This is a unique identifier that replaces an individual’s mobile phone number and that may be used to distinguish one individual from another.
POQ Product Offering Qualification. Checks which products are available to order at a given premise.

Q

 
   

R

 
RAN Radio Access Network
RCS Rich Communication Services (RCS) is a communication protocol between mobile-telephone carriers and between phone and carrier.
ReST Representational State Transfer
ROBT key The matching site/delivery address identifier for the same premise, from a different BT address source than the NAD. RoBT addresses are identified by keys prefixed with "R" or "X."

S

 
SIM Subscriber Identification Module
SLR Service Level Request
SMS Short Messaging Service
SOA Service-Oriented Architecture
SOAP Simple Object Access Protocol
SPG Secure Partner Gateway
SQL Structured Query Language
SSO Single Sign-On
SwA SOAP with Attachment

T

 
THBS Torry Harris Business Systems
TMUK T-Mobile UK
TPS Transactions per second 

U

 
UAT User Acceptance Test
UPRN Unique Property Reference Number, a national UK addressing standard identifier.
URI Uniform Resource Identifiers (ReST)
URL Uniform Resource Locator

V

 
VPN Virtual Private Network

W

 
   

X

 
   
   
   

 

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