Configure, price, and deploy Customer Ports in a BT Point of Presence, port only, Extended Data Centre, or on customer premises.
Overview
A Customer Port represents an attachment to the BT Global Fabric network. It can be configured for your choice of any available network service and allows the deployment of multiple services at the same time.
You can:
Create a Customer Port specifying parameters including name, location, bandwidth, resilience, customer premises, and contractual length.
Retrieve, modify, or cease ports in place.
Monitor ports based on Order ID, utilisation, events, alerts.
This delivers:
Functionality for a digital order experience for you and your end customer.
Reduced order management costs and manual order entry errors.
Reduced time to order, fault tickets, and faster diagnostics.
Order/repair/diagnose functionality without logging into the portal, as well as full visibility into the support request lifecycle.
Near real-time order tracking enabled for PVPN service on your ports.
Key Features
Oversubscription can be enabled for your ports, bypassing limitations on the sum of your network services bandwidth. *
Flexible access options and speeds, from high-resilience, large bandwidth for critical data centres, to low-cost, low bandwidth for remote branch sites.
Our Port Model options enable optimal port configuration for performance, scalability, and reliability.
Monitor the performance (utilisation, events, and alerts) and availability of your ports via the Global Fabric App and API.
Optional resilience.
Link Aggregation Groups (LAG) allow you to combine multiple physical links into a single high-bandwidth channel, using Link Aggregation Control Protocol (LACP).
* Oversubscription is only possible on dedicated connections into Global Fabric.
Port Types
Global Fabric offers the following Customer Port types:
Port only
Port Only are ‘on-net’ ports physically dedicated to you. This port type is only available in data centres where our Global Fabric Edges are located (see locations tool).
The service demarcation is the patch panel in the BT cabinet, or for some locations, the BT patch panel in a Meet Me Room (MMR).
You are responsible for providing onward connectivity to your environment from these ports.
Data Centre Connection ports
Data Centre Connection ports are dedicated to your data centre cabinet and are only available in specific data centres, or Carrier Neutral Facilities near our Global Fabric Edges.
Access types vary by facility and proximity to BT’s Global Fabric Edge. The service demarcation is your patch panel, or provider cabinet (for some optical connections).
You are responsible for connecting these ports to your devices.
Customer Premises Port
Customer Premises Port are logical or dedicated ports delivered to your premises via an access line. This option is unsuitable for buildings near BT Global Fabric Edges, or adjacent data centres, where alternative ports are more efficient.
Examples include offices, factories, warehouses, or retail branches (see locations tool). Connections are provided by our access line partners, independent of your chosen network services.
The service demarcation is the LAN-facing port on the Network Terminating Equipment (NTE) at your premises.
You are responsible for connecting these ports to your devices.
