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Documentation

EE
BT

Know Your Customer

Identity and Authentication
Digital Identity

Know Your Customer (KYC) match offers a mechanism through which a service provider can submit end user (customer) information to validate such as name, address, mobile telephone number to a mobile network operator for...

Product Documentation
EE
BT

Call Divert

Messaging and Communication
Digital Identity

This product confirms an outbound call is going to its intended number, and isn’t being diverted to a potentially fraudulent one – giving customers more security and greater peace of mind.

Product Documentation
EE
BT

Account Takeover Protection

Identity and Authentication
Digital Identity

Account Takeover Protection uses a suite of attributes relating to the SIM, network and the device that help businesses identify fraudulent behaviour and protect their end customers. Account checks relate to the SIM (SIM...

Product Documentation
EE
BT

SIM swap

Identity and Authentication
Digital Identity

The SIM swap product offers a mechanism through which a service provider can request information about when the SIM card was last changed by the mobile customer.

Product Documentation
BT Wholesale

Address Management

Broadband
Voice

Search the Rest of BT (RoBT) and Openreach address databases to find address records and keys to be used in orders. Where no suitable matching address is found, create an address and obtain a temporary address key.

Product Documentation
BT Wholesale

Appointment Management

Broadband

List available engineering appointments and reserve an engineering visit.

Product Documentation